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FAQ


How do I receive another manual

Click a link below to download a PDF manual.

Models EXL/MG Series (years 1999 to current)

Compact/Tristar EX20/CXL/DXL (years 1973-1998)

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How to attach and detach hose

Assembly Assembly Assembly
Assembly
Assembly
To attach hose and wands, push into mating part. To detach, press latch button and pull apart. To detach hose from unit, squeeze latch buttons and pull apart.

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How to wrap and unwrap cord

Assembly Assembly Assembly Assembly Assembly
Cord quick release closed. Place one hand on top of unit to stabilize before wrapping or unwrapping cord. For fast, easy removal of entire cord, rotate cord quick release 180° to release cord To partially unwrap cord, leave quick release in place. Unwrap cord to desired length. Connect to outlet.

To disconnect, remove cord from outlet.
To rewrap cord, place quick release in closed position. Wrap cord around base of unit. Attach plug to cord.

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How to use the floor tool

ACCESSORIES Floor Tool ACCESSORIES Floor Tool ACCESSORIES Floor Tool
Slide into wand/handle. Clean hard floors. To detach, press
latch button and pull.

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How to use the crevice tool

ACCESSORIES Crevice Tool ACCESSORIES Crevice Tool ACCESSORIES Crevice Tool
Slide into wand/handle. Clean between cushions
and other tight spaces.
To detach, press
latch button and pull.

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How to use the upholstery tool

ACCESSORIES Upholstery Tool ACCESSORIES Upholstery Tool ACCESSORIES Upholstery Tool ACCESSORIES Upholstery Tool
Slide into wand/handle. Adjust tool. Clean Sofa arms, pillows,
blankets,clothing, car
interiors, etc.
To detach , press
latch button and pull.

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How to use the blowport

BLOWPORT USE BLOWPORT USE BLOWPORT USE BLOWPORT USE BLOWPORT USE
Push button to Stop unit. Lift hood and remove. Lift tabs on filter to remove. Attach hose. Push button to Start unit.
BLOWPORT USE BLOWPORT USE BLOWPORT USE BLOWPORT USE
Blow debris from under
furniture.
Fill inflatables. To unclog hose put handle
in suction port.
Push button to Stop unit.

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How to use the dusting brush

ACCESSORIES Dusting Brush ACCESSORIES Dusting Brush ACCESSORIES Dusting Brush ACCESSORIES Dusting Brush ACCESSORIES Dusting Brush
Slide into wand/handle. Adjust tool. Clean table tops and books. Clean curtains. To detach, press
latch button and pull.

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How to use the power brush

Power Brush USE Special Feature
Steer the Power Brush extension around chair or table legs.

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What to do when an object jammed the power brush

TROUBLESHOOTING Jammed Power Brush TROUBLESHOOTING Jammed Power Brush TROUBLESHOOTING Jammed Power Brush TROUBLESHOOTING Jammed Power Brush
Select OFF and remove power
cord from outlet.
Turn Power Brush over, gently
remove object.
Push RESET button on Power
Brush.
Replace power cord and select
ON to restart.

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Where are the carry handles

CARRY HANDLES CARRY HANDLES
Top handle. Front handle.

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What are the different brush mode settings

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How to change liner

liner change liner change liner change liner change liner change
At the rear of the unit, pull latch to open lid. Remove paper liner. Discard paper liner. Insert clean paper liner. Periodically clean
cloth liner.

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How to change the secondary filter

SECONDARY FILTER CHANGE SECONDARY FILTER CHANGE SECONDARY FILTER CHANGE SECONDARY FILTER CHANGE SECONDARY FILTER CHANGE
Change filter after
every 6 bags.
Push button to Stop unit and remove power cord from outlet. Lift hood and remove. Lift tabs on filter
to remove. Discard
used filter.
Place filter over opeining and push to lock tabs. Replace hood. Replace power cord
and push button
to Start unit.

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How to clean the filters

MOTOR COVER/FILTER CARE MOTOR COVER/FILTER CARE MOTOR COVER/FILTER CARE MOTOR COVER/FILTER CARE MOTOR COVER/FILTER CARE
Open unit and remove Paper Filter Bag and Cloth Dust Bag. Remove plastic filter cover and foam filter from motor. Wash foam filter with mild soap and allow to air dry.
DO NOT Insert Wet Foam Filter Into unit.
Replace foam filter on motor and snap plastic filter cover in place. Replace Cloth Dust Bag and Paper Filter Bag.

Close lid.

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How do I fill the Micro Sprayer solution in the bottle

Simply combine water with either solution, or both at the same time. Connect the hose to the blower end of your TriStar floor care system
and attach the Healthy Home MicroSprayer to the wand. Turn on the TriStar system and use the trigger to lightly spray bedding, furniture, pet areas and other spaces where treatment is necessary.

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Guide for storage and maintenance

STORAGE AND MAINTENANCE STORAGE AND MAINTENANCE STORAGE AND MAINTENANCE
Simple, easy storage of entire unit in a dry place. Clean and wipe with non-abrasive cleaner. Clean and wipe hose and wand ends.

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